Best for a quick question. Replies during the day, India time.
+91 XXXXX XXXXX
What to include so we can help on the first reply
- The mobile number your account is registered with.
- The date and rough time, if it is about a call or a payment.
- A screenshot, if there is something to see.
Common questions
I think I was charged for a call that did not connect
Send us the date and the approximate time. We keep a record of when calls started and how long they lasted, so we can check it and put the coins back if the charge was wrong.
A coin pack will not open, or says it is unavailable
This usually means Google Play is not signed in on that phone, or the pack is briefly unavailable in your region. Check that Play works for another purchase first, then write to us if it still fails.
My withdrawal has not arrived
Withdrawals are checked and paid by a person, not automatically, so allow a few working days. If it has been longer than that, send us the date you requested it and the UPI ID you used.
My account was banned and I think it is a mistake
Reply from the number the account was registered with and say what you think happened. A person re-reads the case. Do not make a new account in the meantime — that turns a reviewable ban into a permanent one.
I want my account and data deleted
You can do it yourself in the app under Settings, or request it from the account deletion page. Delete your account.
Complaints about content or conduct
If support has not resolved something, or your complaint is about content or another person's behaviour, you can go to our Grievance Officer directly. We acknowledge within 24 hours and aim to resolve within 15 days.
Y Koradiya ·[email protected]